PROJECTS - Problem solving is at the heart of what I do

A selection of some of my recent projects that educate, engage and inspire audiences through natural interaction. More case studies coming soon.

Enhancing Virgin Atlantic’s checkout experience

Virgin Atlantic

Enhancing Virgin Atlantic’s checkout experience

Virgin Atlantic wanted to improve their online checkout experience by creating a more cohesive and trustworthy journey that aligned their different brands and third-party payment providers. The goal was to reduce drop-off rates and increase conversions by ensuring a seamless, consistent experience that adhered to Virgin Atlantic’s design system.

Read case study
Virgin Holidays' quest to regain the top spot for Disney bookings

Virgin Atlantic

Virgin Holidays' quest to regain the top spot for Disney bookings

In 2022, Virgin Holidays, like many companies in the travel and tourism industry, faced significant challenges during and after the COVID-19 pandemic. With travel restrictions, economic uncertainties, and changing customer behaviour, the company needed to evolve to reclaim its market position and reconnect with its customer base—especially when it came to Disney holidays, which were a key part of its portfolio.

Read case study

I worked with Dylan across 2 years at Virgin Atlantic and his UX and design skills really helped deliver great features for us.

Jamie Harrington - Senior Product Lead, Virgin Atlantic

CLIENTS

  • Vaa
  • Sage
  • Penguin
  • Clear Left
  • Jaguar
  • Nissan
  • EDF
  • Vhols

Got an upcoming project?

Profile


  • Dylan Coyne is an end-to-end
    senior product designer, working
    with big brands, agencies
    and start-ups.

  • Ribbon Consulting Ltd
    trading as Ribbon Creative
    VAT number 284570577
    Company number 10214322